Payment Policy
About Credit/Debit Card
To state the rule precisely, with the applicable exception kept narrow, USD is the store's pricing and settlement currency. Accepted cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, subject to the secure options presented at checkout. This structure places the governing condition beside the result it controls.
For clarity, with the governing store practice identified, nuby relies on encrypted Shopify and payment-provider processing and does not keep the full account number or card security code. Authorization, verification, holds, and declines remain subject to the issuer's requirements. The service result is stated this way so it can be located without ambiguity.
As part of our service commitment, with the governing store practice identified, billing and contact records must be complete and truthful. Failed authorization or a material fraud concern can lead to review or cancellation; taxes are assessed at checkout according to applicable law. This explanation keeps timing, responsibility, and outcome connected for the reader.
Within this policy, with the commercial term stated precisely, refunds that receive approval go back to the original form of payment; the financial institution generally completes posting in 5-10 business days. The reader can therefore identify both the governing condition and the expected result.
Payment assistance: support@nubylilac.shop or 870-635-8293, Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).
Merchant Information
Brand/store name: nuby
Contact email: support@nubylilac.shop
Phone: 870-635-8293
Physical address: 3337 Stillcorn Ridge Rd, Columbia, Tennessee, 38401, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago)